We at KEJAL, with our website at https://kejal.in (referred to as “Company,” “we,” “us,” “our,” or "Elevista"), know that our users (“you,” “your”) care about how your personal information is used and shared, and we take your privacy seriously. We have therefore created this Privacy Policy in order to clearly communicate our commitment to your privacy.
Please read the following to learn more about our Privacy Policy. By visiting or using the Website or Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the manner specified in this Privacy Policy.
Remember that your use of the Site is at all times subject to the Terms of Use which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms. The general provisions as outlined in the Terms shall be applicable to this Privacy Policy as well.
This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services. The information gathered on the website (personal, demographic, technical, etc.) is for the purposes of operating and improving the website, providing a positive user experience, and offering better services.
The use of the term “Personal Information” in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.
This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
When you visit the Site, you can browse without submitting any personal information about yourself. It will always be your choice, or the choice of anyone acting for you, to provide personally identifiable information. We are transparent about the information we collect and allow users to choose what information they provide us.
Information Provided to the Company (Account Creation)
When you register with us or create an account on the Site (“Account”), we collect information that you provide voluntarily. This information may include:
• Name (first, middle, and last names)
• Profile Name and Username
• Email
• Gender
• Mobile Number
• Password
Information Collected from Access or Use of the Site
When you access or use our Site, certain information is stored in our servers automatically. This automatically captured information includes, but is not limited to:
• Data about the pages you access within the Site, user's choices, and behavior.
• Your Internet Protocol (“IP”) address.
• Device identity or unique identifier, device type, geo-location information (on obtaining consent).
• Device and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information.
• We also collect anonymous information through our use of cookies and web beacons.
Other Ways Information is Collected
We also collect and store any information you provide when you: (i) add information on a web form; (ii) add, edit or update your Account information; (iii) contact us for support or other offerings; (iv) participate in community discussions, chats, etc.; (v) send any messages to us or correspond with us; (vi) respond to a survey; (vii) register for a promotion; (viii) request certain features (e.g., newsletters, updates, etc.); and/or (ix) submit feedback to us. We also collect the content that you create, upload, or post, on the Site.
Media and Location Data
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
Contacting the Company
For quality and training purposes or for our own protection, we may monitor or record telephone conversations with you or anyone acting on your behalf. By communicating with us, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
The Site uses persistent and session cookies and other similar technologies to offer you a personalized experience and to remember your browsing preferences, including your log in details and choice of language.
• Comment Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
• Login Cookies: Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” keeps your login persistent for two weeks.
• Opt-Out: Upon the beginning of each of your visits to the Site, we provide the choice to turn off all cookies which are not strictly necessary. Disabling cookies may impact many of the Site’s features.
• Buttons, Tools, & Content from Other Companies: The Site may include buttons, tools, or content that link to other companies’ services (e.g., Facebook, Twitter). We may collect information about your use of these features, and some information from your browser may automatically be sent to the other company.
Embedded Content
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your information:
• To verify your identity and enable you to access and use our services.
• To provide you with necessary details pertaining to your Account and send transactional communications, security alerts, and support messages.
• To contact you through voice call, text messages, or emails, as authorized by you.
• To comply with applicable laws, security standards, and to deal with legal disputes.
• To advertise, promote, or market our products and services and to inform you about new offerings.
• To detect, prevent or remedy any breach of the Terms.
• To perform research, business, and operational analysis (including data analytics studies on customer satisfaction).
• To generate internal and external reports (such as charts, presentations, and logs) about our user base and service usage patterns. In case of external use, we shall ensure to anonymise the personal information provided by you. You hereby give your express consent to us for using your personal information for this purpose.
• To protect your (or someone else’s) interest or the public interest, if formally requested by any investigative or governmental authority.
Processing of Services
We share information, including personal information, with our officers, employees, consultants, agents, representatives, sub-contractors, service providers, and business partners to enable them to undertake, perform and deliver our services to you.
Third-Party Service Providers and Affiliates
We share information with third-party service providers (for hosting, application development, analytics, etc.) required to enable the seamless provision of the Site and our services. We forbid these third-party service providers from using your personal data for their marketing purposes or for any other purpose than in connection with the services they provide to us.
We may share your information among our affiliates and group entities so that we can better provide better services that are relevant to you.
Compliance with Laws & Protection of Our Rights
We may share your personal information and data with third parties where we believe such disclosure is necessary to comply with any applicable law, respond to legal processes (like subpoenas or court orders), prevent imminent physical harm or financial loss, and to enforce our Terms. In situations involving fraud, intellectual property infringement, or other unlawful activity, we shall have the right to disclose your personal information.
Insolvency and Business Transitions
In the event of bankruptcy, merger, purchase, sale, or reorganisation of all or part of our business, we may disclose your information to prospective or actual purchasers.
User Content
If you submit content to any interactive portion of the Site (e.g., discussion sections), your content will be made publicly available. Even if you remove or delete your content, copies may remain in cached or archived areas of the Site.
Disclaimer
We cannot ensure that all of your information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, a third party may unlawfully intercept or access transmissions. No transmission of data over the internet can be 100% secure.
We exercise care in facilitating the transmission of information between your device or computer and our servers. Your personal information is maintained by us and our service providers in electronic form in restricted-access operating environments. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised manner.
User Responsibility: It is necessary for the users to keep their personal information and their password confidential. You shall, at all times, be responsible for the protection of and the disclosure of your username and password. We shall, in no way, be liable for disclosure of your username and/or password, or your personal information, in the event of any unauthorised access of your Account.
The term for which we shall be retaining your personal information depends solely on the nature of the information.
• General Retention: We shall retain your personal information only for such period of time as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
• Account Termination: Upon the expiry of your licence or deactivation/termination of your Account, we shall have the right to, immediately and permanently, delete all stored messages, emails, contents, and all other records of your Account without any notice.
• Legal Retention: We may retain your personal information for legal purposes till the completion of the statutory limitation for bringing any suit, and for accounting purposes.
• Anonymised Data: We may convert personal information to render it anonymous so that it could no longer be personally identifiable. We shall have the right to retain and use such anonymised data for any lawful purposes.
• Violations: If you have violated our Terms, we may indefinitely keep certain identifying data (email, phone number) to prevent you from offending again.
If personal information that you have submitted to us changes or if you would like to remove your personal information, please contact us at the email provided below.
• If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you.
• You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our primary audience consists of adults and young adults. We do not intend to and will not knowingly collect any personal information from children under the age of 10; children under the age of 10 are prohibited from using the Site without parent/guardian supervision.
• If you are under the age of 18 (eighteen) years, it is mandatory that your parent or guardian has read and accepted this Privacy Policy on your behalf, and your use is assumed to be under their control.
• If we learn that we have collected information from a child under the age of 13, we will remove that information immediately.
Disclaimer
We shall not be liable for disclosure of your passwords and you shall be solely responsible for protecting your username and passwords, at all times. You shall be solely liable for any unauthorised use of the Site through your Account.
Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time, with or without advance notice. Your continued access to the Site or use of our services following the posting of changes to this Privacy Policy will mean you consent to and accept those changes.
Should you have questions about this Privacy Policy or wish to file a grievance, you may contact our grievance officer:
Detail:
Name: Kejal Kapadia
Email: connect@kejal.in














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